Frequently Asked Questions
Everything you need to know about your Sizzix shopping experience.
What is the standard shipping timeframe for home decor orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Can I return a product if it doesn't fit my space?
Yes, we offer a 30-day return policy for most items in their original packaging. Please note that some oversized furniture pieces may be subject to a restocking fee.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track the status of my delivery?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer international shipping?
Currently, Sizzix ships to the United States and Canada. We are working on expanding our international shipping options in the near future.
Are your products covered by a warranty?
Many of our home goods and furniture items come with a manufacturer's limited warranty. Please check the specific product page for detailed warranty information regarding that item.